Privacy Policy

The Privacy and Cookie Policy as under explains how we collect and use information you as an end user provide while doing business with us including use of our site and our services. We respect your privacy and understand your concern about the way your Personal Data is used. We ensure to you our commitment to protecting the integrity and confidentiality of your personal information.

What Information Do We Collect? Some information about you we collect passively - information that your computer and your browser send automatically while you browse our site and use our products. Other information we actively solicit, such as your email address when you subscribe to our newsletter or sign up to the purchase or trial of our products. We collect the following types of information from site visitors:

  1. Site and product usage
  2. Feedback
  3. Purchase Track of a customer
  4. Newsletter Registration

1. Cookies

Cookies are small piece of data sent from a website and stored in a user's web browser while the user is browsing a particular website. Every time the user loads a website, the browser sends the cookie related to that website back to the website server to notify the website of the user's previous activity on that website. They are often used as a mechanism by websites to remember activities that a website browser has done there in the past, for example, clicking on particular buttons, logging in, or having read pages on that site months or years ago.

2. How MacShiny uses Cookies?

Like other websites, we use cookies on our website. We use cookies to enhance your browsing experience as cookies allow us constantly redefine what you see from what we learned by the cookies created during your visits to our website. These cookies help us analyze the maximum visited/used areas of our website. In general we use the following cookies:

Strictly necessary cookies: These are cookies that are a mandate for our website to operate. They include, example, but are not limited to cookies that enable you to log into secure areas of our website.

Analytical/Performance Cookies: These cookies help us identify & count the number of visits. They also help qualify & quantify how visitors move around on our website. This help us improve our website by optimizing the maximum used areas of our website and making them user friendly.

Functionality Cookies: We use these cookies to improve the functional performance of our website thus making it personalized for you for e.g. keeping you logged in or keeping you shopping cart as you left it the last time.

3. Information which we collect may be used in the following ways:

Log files

When you visit our website, our servers automatically record information that your browser sends. These log files tell us generally about the visitors to our site - general geographic regions, length of visits, pages clicked on, and so forth. We can't tell who you are by examining our log files, except as anonymous users.

Information you give to us

We will use this information:

4. Product Use Information

Some of our products allow us to gather information about your computer (including your IP address) and about what features you use in our software. This is common for many software products, including games, AntiVirus and office tools. This information is always completely anonymous and only ever used to better understand how people use our software and how we can improve our products.

5. Feedback

We encourage you to provide us with feedback in the form of emails sent to or through the contact form in the contact link on our website. Once we receive the feedback/concern our support staff would try to get back to you as soon as possible.

6. Purchases

If you purchase one of our products, the payment will be handled by a 3rd party payment gateway. Our Payment Gateway is The payment gateway will collect information about you, such as your name, address, phone number, email and credit card details. A very limited information from this is shared with us which enables us to setup your account as a customer with us. Financial details such as Credit card information etc. are not shared with us.

7. No Warranties

Although MacShiny attempts to provide accurate content on the website, it makes no warranty that such contents are accurate or suitable for any particular purpose or will meet your requirements or will be available on an uninterrupted, timely, secure, or error-free basis.

8. Spam and Sale of Information

We despise spam. We will never do something that hate ourselves. Thus you can be rest assured that we will not spam you mailboxes with unsolicited emails, and neither will we ever sell your information to other parties.

9. MacShiny Software and Information Usage

By installing MacShiny software, you agree to the Terms and Conditions in the EULA (end-user licence agreement) which appears during program installations.

10. Changes to This Privacy Policy

The above policy is subject to change. This may be done without prior notice to all the existing customers but would be put in black and white here on our website before it is implemented. This may occur due to new type of software, changing industry standards or/and due to regulation / restrictions by international regulatory authority as may apply. Thus please check this policy on our website regularly.

11. Limitation of Liability

In no event will MacShiny be liable for any damages, including without limitation, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party's use of the website or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this website or any website operated by any third party or any contents of this website or any other website, even if MacShiny is aware of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend and hold MacShiny harmless from and against all expenses, claims, losses, damages and costs, including reasonable attorney’s fees, arising out of or relating to any misuse by the User of the content and services provided on the Site.

13. Disclaimer

The information contained on our Website has been obtained from sources believed to be reliable. MacShiny disclaims all warranties as to the accuracy, completeness of the materials or the reliability of any advice, statement, opinion or other information distributed through the website. You agree that any reliance on any such statement, opinion, advice or information shall be at your sole risk and shall not be held against MacShiny for any legal or personal purposes. MacShiny reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the website. MacShiny may change or discontinue any aspect of its website at any time, including, its content, products, services or prices described in the website at any time without notice.

14. Contact us

Cyan Soft Ltd.
Global Gateway 8,
Rue de la Perle,
Providence, Mahe,

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